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We’re here to help you plan the perfect Maldives getaway. Reach out to us anytime — our team is ready to assist you.
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Get in Touch With Us
Have questions or need help planning your Maldives getaway? Our team is ready to assist you with quick, friendly, and reliable support.
- +960 721 4603
- +960 732 5755
- +94 706800022
- +960 721 4603
- info@mairuchitravels.com
- No.21/1A First Lane, Kalutara North, Kaluthara, Sri Lanka
- Nasfaru, Boduthakurufaanu Magu 06070, B. Dharavandhoo,Maldives
Frequently Asked Questions
Booking & Payments
How do I book a Maldives package?
You can book by contacting us on WhatsApp, email, or through our inquiry form. We will send you available resorts and package options based on your preferred dates.
Do I need to pay the full amount upfront?
Not always. Many resorts allow partial payments. We will inform you of all available payment options before you confirm your booking.
What payment methods do you accept?
We accept bank transfers, online payment links, and international transfers.
Are packages refundable?
Refunds depend on the resort’s cancellation policy. We will clearly explain this before you confirm your booking.
Can I change my booking later?
Yes, changes such as date adjustments or room upgrades may be possible, depending on the resort’s availability and rules.
Flights & Travel Experience
Are flights included in the package?
Please use our holiday package rate calculation to determine whether you prefer the option including or excluding air tickets.
Which airport do I fly into?
You will fly to Velana International Airport (MLE). From there, transfers to your resort will be arranged.
Do you arrange speedboat and seaplane transfers?
Yes. All resort transfers are arranged and included in your package details.
How long does the transfer take?
Speedboat transfers usually take 15–60 minutes. Seaplane transfers take around 20–45 minutes depending on the resort.
Is travel within the Maldives safe?
Yes. Both domestic flights and boat transfers follow international safety standards.
Baggage & Changes
What is the baggage limit for seaplane transfers?
Most seaplane operators allow 20 kg of checked baggage and 5 kg of hand luggage. Extra weight may have charges.
Can I bring a drone?
Some resorts restrict drone usage to protect guest privacy. Let us know and we will check the policy for your resort.
Can I change my travel dates after booking?
Date changes depend on resort availability. Additional charges may apply.
What if I want to upgrade my room?
If the resort has availability, upgrades can be arranged. Price differences will apply.
What if my flight is delayed?
We will coordinate with your resort to adjust your transfer timing.
Contact & Support
How can I contact MaiRuchi Travels?
You can reach us anytime via WhatsApp, phone, or email.
WhatsApp: +9607274603
Phone: +9607325755
Email: info@mairuchitravels.com
Do you offer 24/7 support?
Yes, we provide around-the-clock assistance for active bookings.
How fast do you respond?
We usually reply within minutes on WhatsApp and within a few hours via email.
Do you offer support during my stay?
Yes, we are available throughout your trip to assist with transfers, changes, or any help you need.
Can you arrange special requests?
Yes. We can arrange honeymoon decorations, birthday surprises, private dinners, spa bookings, and more.